C+UX - CUSTOMER + USER EXPERIENCE 2026

C+UX - CUSTOMER + USER EXPERIENCE
November 18–19, 2026 | London, UK

C+UX 2026 is a landmark conference redefining the synergy between Customer Experience (CX) and User Experience (UX). As businesses increasingly recognize that seamless user interactions drive loyalty and growth, this event brings together CX strategists, UX designers, product managers, and tech innovators to explore how these disciplines converge to create holistic, human-centric experiences.

Why C+UX?
In today’s hyper-competitive market, CX and UX are no longer siloed. CX focuses on end-to-end customer journeys—from marketing to support—while UX optimizes digital touchpoints like apps and websites. C+UX bridges this gap, demonstrating how integrated data, empathy, and technology transform fragmented experiences into unified, memorable engagements. Attendees will uncover strategies to reduce churn, boost retention, and turn users into brand advocates by aligning CX’s macro-view with UX’s micro-interactions.

Event Highlights
- Keynote Speakers: Visionaries from global brands (e.g., Google, Shopify, NHS) will share case studies on CX-UX fusion, AI-driven personalization, and ethical design.
- Interactive Workshops: Hands-on sessions on journey mapping, accessibility, and emotional design.
- Tech Demos: Explore cutting-edge tools like AR/VR interfaces, voice-UI, and predictive analytics.
- Networking: Roundtable discussions on scaling UX in enterprises, measuring CX impact, and designing for inclusivity.
- Future-Forward Topics: Sustainability in design, neuro-UX principles, and the role of Web3 in immersive experiences.

Who Should Attend?
CX/UX directors, product leaders, digital marketers, service designers, and tech developers. Whether you’re refining B2B user journeys or reimagining B2C loyalty programs, C+UX offers actionable insights to:
- Align CX KPIs with UX metrics.
- Leverage AI for hyper-personalized experiences.
- Build resilient, adaptable products in volatile markets.
- Foster cross-functional collaboration between CX and UX teams.

Why London?
As a global hub for innovation and design, London provides the perfect backdrop for C+UX 2026. Attendees will experience the city’s vibrant tech ecosystem while engaging in thought-provoking dialogues at venues like the Business Design Centre.

Join the Movement
C+UX 2026 isn’t just a conference—it’s a catalyst for reimagining how businesses connect with people. By merging CX’s strategic depth with UX’s tactical precision, attendees will leave equipped to design experiences that resonate, convert, and endure.

Secure your spot and be part of the future of customer-centric innovation. For more details, visit [www.c-ux-conference.com](www.c-ux-conference.com).

Early bird registration opens May 2026. Limited seats available.